Privacy Policy

1) What we collect

• Account/guest details: username, email, login identifiers, age/eligibility confirmations (where required).
• Gameplay and device/usage data: IP address, device/browser data, pages/events, crash logs, approximate location (derived from IP).
• Support messages: content you send, attachments, and interaction history.
• Virtual currency purchases: transaction references and purchase status from payment providers (we do not store full card numbers).

2) How we use your information

To provide and secure the service, operate accounts, process purchases of virtual currency, prevent fraud/abuse, troubleshoot, respond to support requests, improve features and performance, and meet legal obligations.

3) Cookies & tracking

We use essential cookies for login/session and security, plus analytics cookies/events to understand usage. You can manage cookies in your browser settings; blocking some cookies may affect site functionality.

4) Sharing & third parties

We share personal information only as needed with service providers such as hosting/content delivery, analytics, customer support tools, and payment processors for virtual currency transactions. We may also disclose information to comply with law, enforce terms, or protect users and the service.

Some providers may process data outside New Zealand; we take reasonable steps to ensure comparable safeguards.

5) Retention & security

We keep information only as long as necessary for the purposes above, including legal, accounting, dispute, and security needs. We use reasonable administrative, technical, and physical safeguards; no method of transmission or storage is 100% secure.

6) Your rights (NZ Privacy Act 2020)

• Request access to personal information we hold about you.
• Request correction of information you believe is inaccurate.
• Make a privacy complaint to us, and you may also contact the Office of the Privacy Commissioner (privacy.org.nz).

Email your request from the address linked to your account where possible; we may need to verify identity before responding.

7) Children

Our service is not intended for children. If you believe a child has provided personal information, contact us to request deletion where applicable.

8) Changes

We may update this policy from time to time. We will post the updated version on this page with a new “Last updated” date.